711kelab takes the protection of your personal data seriously. This document transparently explains how we collect, use, store, and safeguard the information of members on Malaysia's trusted online betting platform.
Our Privacy Commitment
Every aspect of data management at 711kelab is built on six core principles that ensure the privacy of Malaysian members is always the top priority.
All personal data and financial transactions of 711kelab members are protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading online banking platforms such as Maybank2u and CIMB Clicks.
711kelab does not sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — we are simply its responsible custodians.
711kelab members have the right to access, update, request a copy of, or request the deletion of their personal data at any time — without having to go through complicated or paid procedures.
711kelab only collects data that is genuinely necessary to operate its services — not everything it possibly can. This "data minimisation" principle ensures we never retain information beyond what is actually needed.
711kelab has written this Privacy Policy in clear, straightforward language that Malaysian users can easily understand — not in confusing technical or legal jargon. Transparency is our priority.
If 711kelab makes significant changes to this Privacy Policy, you will be notified via an in-platform notification or an email to your registered address — giving you time to review the changes before they take effect.
Important Note: This Privacy Policy explains how 711kelab collects, uses, stores, and protects your personal information when you use our platform. By registering an account or using any 711kelab service, you agree to the terms set out in this Privacy Policy. Please read it carefully — this document is written in plain, easy-to-understand language so you truly know your rights as a 711kelab member.
711kelab is an online casino and betting platform operating for the Malaysian market. We understand that member trust is our most valuable asset, and that trust begins with responsible personal data management.
When you register an account, make a deposit via DuitNow or Touch 'n Go eWallet, place a bet on a badminton match, or play in the 711kelab Live Casino section, you are entrusting some of your personal information to us. This Privacy Policy is the official document that explains exactly how we honour that trust.
711kelab operates in accordance with responsible data protection principles and is committed to ensuring that your personal information is always handled with full integrity, transparency, and security consistent with the standards of digital financial services in Malaysia.
This Privacy Policy forms part of the Terms & Conditions 711kelab and should be read alongside that document. In the event of any conflict between the two documents, this Privacy Policy shall take precedence on matters relating to personal data.
711kelab collects members' personal data through several means — data you provide directly during registration and platform use, as well as data collected automatically through our platform technology.
Data you provide directly to 711kelab:
Data collected automatically when you use the 711kelab platform:
Data Minimisation Principle: 711kelab only collects data that is strictly necessary to provide our services, process payments, verify member identities, and meet legal compliance requirements. We do not collect sensitive personal data such as medical records, religious beliefs, or political affiliations.
711kelab uses members' personal data solely for the purposes stated below. We will not use your data for any other purpose without first obtaining your consent:
If you do not wish to receive marketing communications from 711kelab, you may withdraw your consent at any time through your account settings or by contacting our support team. Withdrawing consent for marketing communications will not affect your ability to use the 711kelab platform.
711kelab implements robust technical and organisational security measures to protect members' personal data against unauthorised access, disclosure, alteration, or loss.
Technical measures we have in place:
Data retention period: 711kelab retains members' personal data for the duration of the active account period and for the prescribed period following account closure, as required under applicable financial compliance laws. Once the required retention period expires, data will be securely deleted or anonymised.
711kelab does not sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes. However, there are limited situations where 711kelab needs to share certain data with specific parties to enable its services to function:
Data Protection Agreement: All third parties that receive data from 711kelab are bound by strict data protection agreements that prohibit them from using the data for any purpose other than the specific agreed purpose. We take full responsibility for the selection and ongoing monitoring of these third-party partners.
The 711kelab platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse platform usage in aggregate.
Types of cookies used by 711kelab:
You can manage your cookie settings through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 711kelab platform. For more information on how to manage cookies in your browser, please refer to the relevant browser's help documentation.
As a 711kelab member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
To exercise any of the rights above, contact the 711kelab privacy team by email at support@711kelab.click, stating "Privacy Rights Request" in the subject line of your message. 711kelab will process your request within 30 business days.
The 711kelab platform is exclusively for individuals aged 18 and above. 711kelab does not knowingly collect or process any personal data from individuals under the age of 18.
If you are a parent or guardian who has become aware that your child or ward under the age of 18 has registered an account with 711kelab or provided us with their personal data, please contact us immediately at support@711kelab.click. 711kelab will:
Child protection is an absolute priority for 711kelab. Any attempt by a minor to register an account will be reported to the relevant parent or guardian. 711kelab uses multiple age-verification mechanisms to prevent access by underage users.
The 711kelab platform may contain links to third-party websites or services — for example, links to payment provider websites such as Touch 'n Go eWallet or GrabPay for informational purposes.
The 711kelab Privacy Policy does not apply to third-party websites or services. 711kelab is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately.
When you click on a link to a third-party website from the 711kelab platform, you are leaving the environment protected by this Privacy Policy. Any transactions that take place on third-party websites are subject to their own terms and privacy policies.
711kelab reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or the way we conduct our business. All changes will be published on this page with a new updated date.
For significant changes that affect how we use your personal data, 711kelab will notify you through:
Continued use of the 711kelab platform after a change notification is considered acceptance of the updated Privacy Policy terms. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data.
Current Version: The version of the Privacy Policy published on this page at any given time is the version in force. The last updated date is shown at the top of this page. If you have any questions about the version or changes to the policy, please contact us.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data by 711kelab, please contact us through any of the following channels:
711kelab is committed to responding to all privacy-related enquiries within 5 business days, and to fulfilling privacy rights requests within 30 business days from the date a complete request is received.
Data Type
A brief overview of the categories of personal data we collect and why each category is necessary to operate the 711kelab platform.
Full name, Malaysian phone number, and date of birth — required to create and verify your 711kelab account and to confirm that you meet the minimum age requirement of 18 years.
Malaysian e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay) and bank account information for DuitNow or FPX — collected solely for processing your deposits and withdrawal of winnings.
Device type, browser, and operating system — used to ensure the 711kelab platform runs properly across all devices and to detect suspicious access attempts.
Games played, bets placed, and usage patterns — analysed in aggregate and anonymised form to help 711kelab understand member needs and improve its services.
Records of your interactions with the 711kelab support team — retained to ensure service continuity and to help our team provide better assistance in the future.
General location based on IP address only — used to verify that access originates from an eligible region and to detect logins from unusual locations that may indicate an unauthorised access attempt.
Your Rights
711kelab recognises and respects all members' privacy rights. Below is a summary of your rights and how to exercise them.
Request a copy of all personal data that 711kelab holds about you in a readable format. We will provide a full report within 30 business days — email support@711kelab.click with the subject line "Data Access Request".
If any data about you in the 711kelab system is inaccurate — for example, an old Malaysian phone number or a misspelling of your name — you may request an immediate correction through your account settings or via customer support.
Request that 711kelab delete your personal data when it is no longer needed for the original purpose of collection. Note: legal retention obligations may prevent the immediate deletion of certain data categories.
Opt out of marketing communications from 711kelab at any time — via the unsubscribe link in emails, your account settings, or by contacting customer support. Your request will be processed immediately.
Receive your personal data in a structured, portable format — useful if you wish to move to another platform and take your records with you. Requests are processed within 30 business days.
Request that 711kelab restrict the processing of your personal data in certain situations — for example, while you are disputing the accuracy of your data or while an investigation relating to your account is ongoing.
Understanding Digital Privacy
In today's digital world, personal data is an extremely valuable asset. When you register an account on any online platform — including 711kelab — you are entrusting part of your digital identity to that platform. You have the right to know exactly what is done with that data, who can access it, and how it is protected. That is why 711kelab has written this Privacy Policy in plain, clear language, rather than in legal terms that only a lawyer could understand.
One aspect of privacy that Malaysian members ask about most frequently is payment information. When you make a deposit to your 711kelab account via Touch 'n Go eWallet, GrabPay, or DuitNow, the transaction information shared is kept to a minimum — only what is necessary to process the payment. 711kelab does not store your e-wallet PIN or password. All payment authentication takes place through the secure systems of the Malaysian e-wallet providers themselves, which have their own robust security protocols in place.
About the 256-bit SSL encryption we mentioned — this is not merely a technical term used for marketing purposes. It means that when you use the 711kelab platform, all data travelling between your device and our servers is in an unreadable form, even if someone were to intercept the communication. Think of it like sending a letter inside a vault that only the intended recipient has the key to open — that is the level of protection we provide for every session you have on 711kelab.
One thing we want to make absolutely clear is that 711kelab has never sold member data to any advertiser, data broker, or third party for commercial purposes. This is a commitment we hold firmly. If you receive an offer that claims to come from a party who knows you are a 711kelab member, that did not come from us — and you should report it to us so we can investigate.
From a responsible gaming perspective, 711kelab also uses member usage data to identify patterns that may indicate a gambling problem — such as a sudden spike in betting volume or a significant change in usage behaviour. This is handled automatically by our systems, not to monitor you intrusively, but to enable the 711kelab support team to reach out to members who may need assistance. This is part of our responsible gaming commitment, which we take seriously.
Finally, we want to remind you that 711kelab is a platform built specifically for Malaysian users, and we operate on the values of trust and transparency that we consider the foundation of our long-term relationship with our members. This Privacy Policy is more than a legal compliance document — it is our commitment to every 711kelab member that their personal data will always be handled with full responsibility and respect.
Quick Summary
A quick reference for members — full details are available in the relevant sections above.
Security & Responsibility
Privacy and responsible gaming are two sides of the same coin at 711kelab — both exist for the wellbeing of our members.
Use a strong password, enable 2FA if available, and never share your 711kelab account credentials with anyone — including family members.
Log out of your 711kelab account when using a shared device. Review your browser's privacy settings and ensure no one else can view your account activity.
Review your 711kelab transaction records regularly. If you notice any activity that you did not carry out, report it to our support team immediately.
711kelab will never ask for your password or payment information via email or WhatsApp. If you receive such an email, report it to support@711kelab.click immediately.